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Lab Service Engineer I
Company: TRIMEDX
Location: Toledo, OH
Employment Type: Full Time
Date Posted: 01/19/2021
Expire Date: 03/19/2021
Job Categories: Computers, Hardware, Computers, Software, Engineering, Information Technology, Internet/E-Commerce, Executive Management
Job Description
Lab Service Engineer I
The Laboratory Service Engineer I installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of low-end clinical laboratory equipment related to hematology, chemistry, coagulation & histology. The Laboratory Service Engineer may serve as an advisor to medical and clinical staff in the specification, acquisition, safe use, and proper operation of specialty equipment. The individual also may serve as an advisor to other TRIMEDX personnel on technical matters concerning specialty equipment. This position is responsible for communicating equipment status and inspection results to supervisors and laboratory directors and must document all work to comply with accreditation agencies. The individual demonstrates adherence to the TRIMEDX core values in all professional interactions by showing respect to all people, adding value, initiating meaningful change, and exhibiting integrity.

Technical Service (40%)
Perform performance assurance (PA) inspections, scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on low-end and some high-end laboratory equipment
Repair, install, and calibrate low-end and some high-end laboratory equipment
Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
Maintain laboratory expertise through ongoing training and education
Assist with Service Operations Special Projects as assigned and contribute to the development of others through mentoring and sharing expertise
Regulatory Compliance (25%)
Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history
Assist laboratory in preparing for lab specific accreditation inspections (CAP, CLIA, COLA)
Adheres to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
Responsible for ensuring all service and documentation is complete, timely, and accurate
Account Relationship Management (25%)
Build and maintain customer relationships
Discuss equipment status and functionality with laboratory technicians
Make recommendations to laboratory management regarding service strategy and capital equipment purchases
Adheres to the Mission, Vision, and Values of the organization(s) served.
Provide a positive representation of TRIMEDX services by integrating the core values into job performance
Inventory 10 %
Perform periodic inspections of current inventory status
Verify the completion of security analysis for new customer equipment
Performs Incoming Inspections (II) to maintain a complete and accurate inventory of laboratory devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.
Maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history
Make recommendations regarding inventory
Qualifications
Education and Work Experience
Associates degree in technology, electronics, or a related field required
Minimum 6 months working with biomedical or laboratory equipment in a hospital or clinical engineering environment
Knowledge
Problem solving skills to diagnose problems and develop solutions
Strong written and verbal communication skills
Valid drivers license required; variable travel requirements depending on primary site that may require use of personal vehicle
Contact Information
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