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Lead Analytics Consultant
Company: WELLS FARGO BANK
Location: Tempe, AZ
Employment Type: Full Time
Date Posted: 05/25/2022
Expire Date: 07/03/2022
Job Categories: Computers, Software, Finance/Economics, Human Resources, Information Technology, Military, Research & Development
Job Description
Lead Analytics Consultant

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

 

Help us build a better Wells Fargo.

 

It all begins with outstanding talent. It all begins with you.

 

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

About this role:

Wells Fargo is seeking a Lead Analytics Consultant. Payment Card Risk Analytics Team is seeking a highly self-motivated, investigative, curious and computer savvy professional with experience in predictive modeling and data analysis to join Card Payment Risk Analytics team as a Lead Analytic Consultant. This role is highly dynamic and will require critical thinking and a tactical approach to problem solving


In this role, you will:

  • Detection and mitigation of card fraud, investigate the root cause of fraud, create new or improve existing models or processes that mitigate the fraud risk to improve customer experience for the bank.
  • Utilize advanced analytic capabilities to perform event-based and root cause analysis to effectively detect and mitigate fraud risk for the Wells Fargo Credit & Debit Card Portfolio.
  • Research, develop, evaluate, and execute new and existing fraud detection and mitigation strategies.
  • Drive new and improved fraud monitoring and detection capabilities including creating insightful dashboards / data visualization to track and monitor key business metrics.
  • Translate complex data from multiple sources, formats, data structure into actionable and tangible strategies.
  • Partner with other Analysts, Operations, Credit and Debit Card Product teams, and Strategy Implementation teams to understand and analyze all fraud mitigation processes including transaction decision, post-decision customer contact/analysis, and fraud claims processing.
  • Establish and review appropriate business intelligence reports to detect the latest fraud trend and translate into actionable recommendations.
  • Stay current with new and developing payment methods in the Credit or Debit card space and proactively identify the fraud risk that each method may create.
  • Querying large data sources to support data driven risk detection/mitigation strategies without compromising customer experience


Required Qualifications, US:

  • 5+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Tableau experience
  • Ability to analyze metrics and articulate data trends both visually and verbally
  • Ability to develop partnerships and collaborate with other business and functional areas
  • Ability to present to multiple levels of management
  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
  • Excellent verbal, written, and interpersonal communication skills
  • Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
  • Experience with predictive analysis software or applications such as Knowledge Studio or Knowledge Seeker
  • Predictive modeling experience (including logistic regression)
  • Experience designing and optimizing complex SQL and/or SAS queries involving table joins and correlated sub-queries on large scale data tables
  • Extensive knowledge and understanding of fraud risk and mitigation: strategies to reduce or mitigate loss and fraud exposures
  • Ability to work in a fast paced deadline driven environment and learn quickly
  • A Master's degree or higher in a quantitative discipline is desired
  • Experience analyzing large data sets, identifying trends, with the ability to articulate findings when presenting to key business stakeholders
  • Debit or Credit card payment risk experience
  • Demonstrated ability to prioritize effectively and learn quickly in a rapidly changing environment and function efficiently under short deadlines

Payment Card Risk Analytics Team is seeking a highly self-motivated, investigative, curious and computer savvy professional with experience in predictive modeling and data analysis to join Card Payment Risk Analytics team as an Analytic Consultant. This role is highly dynamic and will require critical thinking and a tactical approach to problem solving.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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