|Manager, Customer Service Sales Administration|
Location: Redwood City, CA
Employment Type: Full Time
Date Posted: 09/22/2022
Expire Date: 10/22/2022
Job Categories: Administrative and Support Services, Customer Service and Call Center, Sales, Executive Management, Research & Development
Manager, Customer Service Sales Administration|
The Manager, Customer Service Sales Administration role is responsible to oversee the Americas customer service and sales administrative support team including concierge level customer service for internal and external customers, driving process and automation continual improvement initiatives, managing front and back office teams to meet and exceed the required levels of service, monitor and track performance analytics, ensure accurate order booking for timely revenue recognition targets.
This role will lead the Sales Administration team responsible to interface between Field Sales, Customers, and cross functional / front line teams to ensure seamless quote sales order booking for capital equipment and consumable products within highly regulated revenue recognition environment, primary responsibilities include:
Education and/or Work Experience Requirements:
To complement our team, the successful candidate must be a team player with a best team wins attitude who is energetic, self-motivated, and constructive in his or her approach, flexible and adaptable to work in a complex, cross-functional teams and able to build relationships. To thrive in this role, the successful candidate will need to love coaching others, have excellent people skills while creating a collaborative team environment and ensuring top notch customer service experiences are purposefully driven.
When you join us, youll also be joining Danahers global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, youll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.