|Inbound Customer Service Agent - Factory Service (remote)|
Company: GE Appliances
Location: Nashville, TN
Employment Type: Full Time
Date Posted: 04/01/2023
Expire Date: 05/01/2023
Job Categories: Customer Service and Call Center, Healthcare, Practitioner and Technician, Information Technology, Insurance, Internet/E-Commerce, Law Enforcement, and Security, Sales, Quality Control, Medical, Web Technology, Energy / Utilities
Inbound Customer Service Agent - Factory Service (remote)
The GEA Way
At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GEA Way philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.
Interested in joining us on our journey?Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about their GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home.
As a Factory Service Agent with ASI/GE Appliances, you will assist inbound customers by advocating for a satisfactory resolution within internal departments. This position is an excellent opportunity for those wanting to positively impact the owner experience and wish to start an exciting career!
Opportunities are available for candidates residing within 50 miles of the following cities:
•Rapid City, SD
•San Antonio, TX
•Salt Lake City, UT
*At this time, candidates living outside 50 miles of the cities mentioned above will not be considered for remote employment. You can assess your distance by using Google Maps.
We offer a base rate of $15.00/hour+ weekly incentives based on your quality scores- paid weekly.
Training requires a 6-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST).
After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 7:00 PM (CST), Monday through Friday.
Benefits & Perks
We also offer a comprehensive benefits package:
•Paid on-the-job training and mentoring
•Work-from-home opportunities (equipment provided)
•Paid time off
•Medical, dental, vision, and prescription benefits eligibility on day 1 of employment
•Short-term and long-term disability
•Gym membership reimbursement
•Career growth opportunities
PositionInbound Customer Service Agent - Factory Service (remote)
LocationUSA, Memphis, TNUSA, Amarillo, TX, USA, Cincinnati, OH, USA, Greenville, SC, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Rapid City, SD, USA, Salt Lake City, UT, USA, San Antonio, TX, USA, Tulsa, OK
How You'll Create Possibilities
After the training period, you will be utilizing multiple Windows-based programs and other internal applications simultaneously to:
Required Qualifications & Skills
What You'll Bring to Our Team
Requirements for Remote Work Environment
*Ethernet connection is required for all applications.
Apply now https://www.applytoasi.com/
We will save space for you!
At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences. We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation. We know our differences are our greatest strength. The very best innovations across every function of a company come from diverse teams. Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best, every day. Diversity at GE Appliances helps us achieve zero distance to our owners, innovate smartly and connect to the communities and customers we serve. We encourage and support the ideas, aspirations, and the wellbeing of everyone - our employees and our communities
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GEA, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to firstname.lastname@example.org
Company Name: GE Appliances
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