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Data Center Engineer - United Kingdom
Company: Five9
Location: London,
Employment Type: Full Time
Date Posted: 02/25/2021
Expire Date: 04/25/2021
Job Categories: Information Technology
Job Description
Data Center Engineer - United Kingdom
We are actively seeking a Data Center Engineer in the United Kingdom for our Infrastructure team. This person will be responsible for building and installing multiple hardware components that make up the company’s infrastructure. The Data Center Engineer responds to critical customer outages, taking the necessary steps to diagnose and correct the root cause as quickly as possible. He/she exhibits a deep understanding of data center technologies, strong analytical and troubleshooting skills, and excellent communication skills. This position will be located in the United Kingdom.
Qualifications & Requirements
Minimum of 4 years hands on experience with Data Center technologies – compute, network, storage, cabling, racks, PDUs, etc.
Great knowledge and experience with planning cooling, power and space resources
Linux/Unix system administration, networking and SAN connectivity skills strongly desired
Experience working with vendors (quote-purchase process, RMA processes, support interactions)
Scripting skills are a plus
Experience supporting 24x7 customer facing production environment
Ability to troubleshoot and solve hardware problems independently
Ability to lift 50 pounds
Willingness to travel – less than 10%
Bachelor of Science degree in Computer Science or equivalent experience
Contact Information
Company Description:
Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences. For more information visit www.five9.com.
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