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Company: University of Miami Health System
Location: Miami, FL
Employment Type: Full Time
Date Posted: 10/19/2021
Expire Date: 12/19/2021
Job Categories: Administrative and Support Services
The Clinic Assistant performs a variety of duties associated with patient care unit operations, assisting clinical staff with patient care functions and throughput. Further, the incumbent handles administrative duties, including filing records, scheduling, and making follow-up calls.
Assist in maintenance of patient records: assembles, completes, and processes patientsí charts, and keeps patient records accurately identified. Assists in copying completed patient paperwork, delivering originals to front desk for scanning, and distributing copies to appropriate personnel. Maintain patient confidentiality and observe all HIPPA guidelines. Perform reception duties as needed. Answer multiple phone lines per the UHealth Etiquette guidelines, and respond to visitor inquiries. Check phone messages and take thorough messages and deliver in a timely fashion to fellow staff. Provide courteous greeting and verifies patient information along with patient intake function s at front desk of outpatient therapy. Notify therapists within 3 minutes of patientís arrival. Directs patient to the dressing room and ensures the patient has changed into a gown, if needed. Orders unit supplies to maintain inventory of the unitís equipment stock and supplies. Assists with receiving, distributing, and sorting supplies brought to the unit. Assists the physical and occupational therapists with treatment procedures as directed. Communicate with departmental team, nursing and physician staff as needed and as directed by therapists. Participate in quality and safety improvement activities. Correctly sets up, prepares and administers modalities for patient treatment as directed and supervised by therapists. Correctly and courteously positions patients for treatment as directed by therapists. Follows designated instructions on safety procedures and precautions when assisting with patient treatment. Verbally report significant information or changes in a pat ientsí condition to the appropriate therapist immediately. Maintain a safe and clean work area in the clinic. Maintain appropriate equipment logs (ie, temperature for hydrocollator, freezer, etc.) Maintain appropriate water levels in the hydrocollator daily. Stock linen and prepare treatment areas between patients throughout the day. Clean treatment tables, mates, exercise equipment, etc. such that there is no accumulation of dust and dirt. Punctual attendance for all scheduled shifts. Requests for time off are made one month in . Documents all equipment issues and reports to appropriate managing staff. Reports unusual incidents in a timely manner to appropriate supervisory personnel. Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
High school diploma or equivalent, some college preferred
Certification and Licensing:
Minimum 6 months of relevant experience
Good verbal and written communication skills.
Good interpersonal skills to interact with patients.