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Health System Access Manager
Company: Otsuka Pharmaceuticals
Location: Princeton, NJ
Employment Type: Full Time
Date Posted: 12/03/2022
Expire Date: 02/03/2023
Job Categories: Biotechnology and Pharmaceutical
Job Description
Health System Access Manager
Position Summary:

Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver and HCP needs in an evolving healthcare environment. The new model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care. The local "ecosystem approach" creates a unified focus among account management, medical, patient access and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to help bridge care gaps.

The Health System Access Manager (HSAM) position is part of the Managed Markets Commercial Strategy team. It reports to the National Director of Health System Access for Otsuka America Pharmaceutical Inc. (OAPI). This position is responsible for representing the full OAPI portfolio with Organized Customers such as but not limited to Integrated Delivery Networks, Health Systems, Health Systems Owned Payer Plans, GPOs, Specialty Pharmacies, and ACOs; at the Administrative, C-Suite, and D-Suite Level.

The HSAM is tasked with developing the assigned market by building customer alliances, establishing favorable product access, and achieving short and long-term strategic objectives by identifying customer needs and providing solutions. The HSAM priorities include - satisfying the external customer and satisfying the internal stakeholder. The HSAM is a cross-functional position that requires a quarterback approach to account management, taking the lead for their assigned accounts. The HSAM must partner externally and internally on formulary review, pull-through, protocol development, resource placement, and utilization. The HSAM must thoroughly understand the industry's intricacies and the structure and decision-making processes of specific Organized Customers.

Represent OAPI and OAPI Brands to assigned Organized Customers to include:
Ability to articulate compelling unbranded and branded messaging within PI labeling
Present the Brand Value Proposition
Provide detailed Brand clinical information (approved reprints)
Share approved Health Economic Data and Models
Further customer engagement by providing insights/expertise in relevant Therapeutic Areas
Leverage and Champion core market access resources and sales planning tools

Serve as the Market Access point between OAPI and Internal/ External Customers to include:
Collaborate with regional cross-functional team to develop the regional business plan and strategy to deliver upon the strategic vision and local ecosystem priorities to improve the customer experience, enhance patient outcomes and deliver on business opportunities
Develop and drive regional commercial business plan
Analyze and synthesize information from multiple sources in the region to identify key priorities and opportunities
Create and own the regional business plan in collaboration with ecosystem leads and other cross-functional colleagues (medical, market access, patient support) Lead and bring customer insights on behavioral trends, market conditions, and changes in formulary and medical policies
Enable Managed Markets Liaison (MML), HEOR, and Marketing team interactions with customers to include unique MML engagements and relationship building with peers
Engage with Otsuka Government Affairs and Advocacy to ensure execution against opportunities and threats in area of responsibility
Ensure thorough completion and submission of the Contract Request Form in a timely manner to Finance (P&C)
Review and correct Formulary information monthly via MMIT data
Conduct all activities in compliance with all applicable local, state, and federal laws and regulations as well as company policies in accordance with code of conduct and PhRMA

Key Daily Job Responsibilities:
High level of communication and collaboration required with internal and external matrix partners
Implement plans as a leader within the internal matrix team by organizing meetings, with concise communication on our shared goals and tactics with consistent follow-up.
Create process to collect and disseminate information across key stakeholders in a timely basis
Continually develop market landscape and product/disease state knowledge
Demonstrate strong critical analysis and planning skills in reviewing data, understanding trends, preparing and communicating applicable plans.
Develop and maintain strong working relationships with the medical community, with a high science approach focused on identifying needs and providing solutions.
Plan, organize and deliver effective and approved value proposition to achieve product formulary acceptance and protocol development.
Plan and execute strategic key account plans consistently, utilizing approved tactics and key company messages.
Maintain a professional demeanor consistent with OAPI philosophy, protocols and guidelines.
Maintain an excellent level of continuous-improvement, personal and professional growth.
Development and implementation of strategy......
Manage assigned budget and accurately report budget activity
Ensure Account Management CRM tool are up to date with all account activities
Conduct all activities in compliance with all applicable local, state and federal laws and regulations as well as company policies in accordance with code of conduct and PhRMA


Minimum 10 years of professional experience
Minimum 3-5 years working within Health Systems, IDNs, Veterans Affairs, ACOs and Payers.
Experience in contracting, budget impact modeling, specialty sales, reimbursement buy and bill/pharmacy benefit, formulary decision making and drug utilization review process, and understanding of health economics and outcomes are highly desired
HIT desirable
C-Suite and D-Suite experience
Scientific or clinical background desirable
Bachelor's Degree or higher preferred
A valid and active driver's license is required for this position.

* Able to travel up to 60%

Come discover more about Otsuka and our benefit offerings; https://www.otsuka-us.com/careers-join-otsuka.


This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status.

Valid Proof of COVID-19 Vaccination or Accommodation

The COVID-19 Vaccination is mandatory for incoming new hires and employees. Uploading documentation with proof of full vaccination record or an Otsuka approved accommodation will be required during the pre-employment process as permitted by law. New hires must be fully vaccinated unless there is an approved accommodation prior to start date.

Statement Regarding Job Recruiting Fraud Scams

At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.

Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.

Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.

To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External.
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